Webinars for NDIS Providers & Aged Care Operators
Practical, sector-specific financial insights. No fluff, no generic advice. Every session is presented by Steven Taylor MBA, CPA, FMVA — author of 9 healthcare finance books and fractional CFO to NDIS and aged care organisations across Australia.
Register your interest below. You will receive an email when dates are confirmed.
Upcoming Speaking Engagements
National Aged Care Convention 2026
AI & Technology in Aged Care Forum
Steven Taylor joins the AI & Technology in Aged Care Forum as a featured speaker at the National Aged Care Convention — the premier gathering of senior leaders navigating the evolving aged care landscape. The convention brings together CEOs, board members, clinical leaders, workforce strategists, and technology innovators across three co-located forums covering quality and safety, workforce leadership, and AI-driven transformation.
The AI & Technology Forum explores how aged care providers can leverage technology and artificial intelligence to drive compliance, improve care outcomes, and build financially sustainable operations under the new Aged Care Act. Steven's session draws on his experience as the author of The AI Playbook for the Practical CFO and his work helping aged care providers integrate AI into financial and operational workflows.
Convention Highlights
- New Aged Care Act compliance and audit readiness
- AI and digital transformation strategy for providers
- Workforce reform and sustainable staffing models
- Cybersecurity, governance, and data-driven care
- Real-world AI case studies from leading aged care operators
- Live humanoid robot demonstration by Andromeda Robotics
Upcoming Webinars
AN-ACC Funding: What Your Board Should Be Asking
Most aged care boards receive backward-looking financials and have no visibility into AN-ACC funding accuracy. This webinar covers the five questions every board member should be asking about AN-ACC classifications, the financial impact of misclassification, and how to build governance-grade reporting that gives boards the confidence to make strategic decisions.
What You Will Learn
- The five AN-ACC questions your board should ask every quarter
- How to calculate the financial impact of classification inaccuracy
- Board reporting templates that show reform readiness, not just historical P&L
- Real examples: how one provider recovered $90K/year from a reclassification review
NDIS Revenue Leakage: Where Your Money Is Going and How to Get It Back
NDIS providers between $5M and $30M in revenue leave $200K to $500K per year in uncollected revenue. This webinar breaks down the five most common revenue leakage points: pricing below the framework maximum, claim rejection rates, missed cancellation fees, under-utilisation of support categories, and inconsistent claiming processes across sites.
What You Will Learn
- The 5 most common NDIS revenue leakage points and how to measure them
- How to benchmark your claim rejection rate against industry averages
- A pricing review framework you can apply to your own support categories
- Case study: how a $14M NDIS provider recovered $220K annually
Support at Home: The Financial Transition Plan Your Organisation Needs Now
The transition from Home Care Packages to Support at Home changes everything about how aged care providers are funded, how they price services, and how cash flows through the business. This webinar provides a practical financial transition plan covering pricing models, cash flow impact, and the reporting changes your board needs to see.
What You Will Learn
- Key financial differences between HCP and Support at Home funding
- How to model the cash flow impact of the transition
- Pricing strategy for the new Support at Home environment
- A 90-day financial transition checklist for your organisation
Previous Speaking Engagements
Financial Management for NFP Care Providers
Hosted by Evolution Business Systems (EBS) · Microsoft ERP Partner
Steven Taylor presented alongside Daniella Aburto from Microsoft on how aged care and NFP providers can use Microsoft Dynamics 365 Business Central to improve financial visibility, consistency, and decision-making. The session covered practical strategies for managing complex funding streams, streamlining reporting, and building real-time financial oversight across multi-site care organisations.
Drawing on his experience as CFO of Nazareth Care, Steven demonstrated how technology-enabled financial management translates directly into better governance, faster month-end processes, and stronger compliance outcomes for care providers operating under NDIS, aged care, and NFP regulatory frameworks.
Session Highlights
- Financial visibility across multi-site care operations
- Microsoft Dynamics 365 Business Central for aged care
- Streamlining reporting for complex NFP funding streams
- Real-time data access for faster, better decision-making
- Reducing manual processing and month-end close cycles
- Building compliance-ready financial systems
NDIS Leaders' Luncheon: Balancing Care & Commercial Success
Hosted by Platform for Care by Oncore
Steven Taylor was the keynote speaker at this exclusive NDIS Leaders' Luncheon, exploring how care providers can build a commercial culture that strengthens long-term sustainability without losing sight of the people they serve.
Drawing on his experience as a strategic CFO and author of NDIS Financial Management: A CFO's Guide to Operational Excellence, Steven shared practical frameworks for balancing quality care delivery with the financial discipline required to thrive under NDIS pricing and regulatory pressures.
Key Themes
- Building a commercial culture in care organisations
- Sustainability strategies for NDIS providers
- Balancing participant outcomes with financial performance
- Financial leadership frameworks for care CEOs
- Navigating NDIS pricing and regulatory pressures
- Practical insights from real-world CFO experience
AI's Hallucinations: A CPA's Warning
Featured on MAProfits with Craig Keegan · CC Business Consulting
Steven Taylor joined Craig Keegan on the MAProfits platform to discuss the real risks of AI hallucinations in financial decision-making. As AI tools become increasingly embedded in M&A due diligence, data analysis, and risk assessment, Steven warned that AI can mislead with false data that looks true to the untrained eye — and that blind trust could cost millions.
Drawing on his experience as a CPA and strategic CFO, Steven emphasised the critical importance of human oversight, verification, and professional judgement when using AI-generated financial data. The conversation explored how finance professionals can harness AI's strengths while safeguarding against its limitations.
Discussion Highlights
- AI hallucinations in financial decision-making
- Risks of unverified AI data in M&A transactions
- Why human expertise remains irreplaceable in finance
- Practical AI verification frameworks for CPAs and CFOs
- Balancing AI automation with professional judgement
- Real-world examples of AI-generated financial errors
Additional Past Topics
Invite Steven to Speak
Steven Taylor is available for keynote presentations, conference sessions, and private workshops on NDIS financial management, aged care reform, healthcare finance, and AI readiness for finance leaders. Learn more about keynote services.
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