Fractional CFO Services Australia – NDIS & Aged Care Specialist
NDIS providers leave $200K to $500K+ per year on the table through slow claims, pricing below the framework maximum, and missed provisions. The revenue exists. Your team does not have the specialist knowledge to find it. But there is a pattern — and once you see it, you cannot unsee it.
The engagement starts with a revenue recovery audit. What it typically uncovers in the first four weeks surprises even experienced CEOs. From there, it expands into ongoing CFO partnership: cash flow forecasting, service-line profitability, board reporting, and compliance monitoring. Phase 1 funds everything that follows.
Led by Steven Taylor MBA, CPA, FMVA — 18+ years managing budgets exceeding $500M for healthcare, NDIS and aged care organisations. Author of 9 finance books.
Does This Sound Like Your Organisation?
- You are the CEO or Executive Manager — and the closest thing your organisation has to a CFO.
- Your finance manager handles payroll and monthly accounts, but nobody is doing cash flow forecasting, funding optimisation, or board-level financial analysis.
- The board gets a P&L and balance sheet each meeting. No KPIs, no benchmarking, no forward-looking projections. Directors are starting to ask harder questions.
- AN-ACC reclassifications happen when someone remembers. Nobody tracks whether residents are classified at their optimal funding level.
- RAD refunds hit at unpredictable times and you have no rolling forecast to manage the liquidity risk.
- Your external accountant handles compliance and tax — but they do not understand AN-ACC, care minutes, or aged care funding mechanics.
- You looked at hiring a full-time CFO, but $250K+ salary is not viable for a $5M to $30M provider.
If three or more of those describe your situation, there is something you should know: every one of those gaps has a dollar figure attached to it. Most organisations are shocked when they see the total.
Most clients engage at the Growth tier ($5,000–$8,000/month) — roughly one-third the cost of a full-time CFO. The Phase 1 revenue recovery audit typically identifies enough under-claimed revenue to cover 6–12 months of the retainer. The question is not whether you can afford it. It is what not knowing is already costing you.
Book a Confidential DiscussionThree Phases. Revenue First. Everything Else Follows.
Phase 1 is designed to pay for itself — and what it uncovers typically funds the next 6 to 12 months. Here is how the engagement unfolds.
Weeks 1-4
Revenue Recovery Audit
- Full NDIS claiming integrity audit
- Rejection rate benchmarking
- Pricing framework alignment review
- Service agreement revenue check
- Quantified leakage report with dollar figures
Outcome: a dollar-for-dollar report showing exactly where revenue is being left on the table. Most clients say this report alone was worth the engagement.
Weeks 5-12
Implementation & Recovery
- Claiming workflows redesigned for 48-hour submission
- Weekly rejection monitoring
- Updated service agreement templates
- Staff documentation training
- Monthly recovery tracking dashboard
Outcome: recovered revenue within the first 60 days.
Month 4 onwards
Ongoing CFO Partnership
- 13-week rolling cash flow forecast
- Service-line profitability analysis
- Board-ready financial reporting
- KPI dashboard and compliance monitoring
- Pricing strategy when the framework updates
Typical outcome: board-ready reporting within 90 days.
Fractional CFO Service Tiers for Healthcare, NDIS & Aged Care
Three tiers matched to your revenue stage — from foundational reporting to full strategic leadership
Essential CFO Support
Foundation for Financial Clarity
Scope-dependent · custom quote on consultation
- Monthly financial reporting & analysis
- Basic budgeting and planning
- 3-month rolling forecast
- Cash flow monitoring
- Quarterly strategy sessions
- Email support
Ideal for:
Growing businesses needing foundational financial oversight and reporting structure.
Typical outcomes:
Gain monthly visibility into margins, cash position and compliance gaps within 90 days.
Growth CFO Partnership
Accelerate Your Financial Performance
Scope-dependent · custom quote on consultation
- Everything in Essential, plus:
- Custom KPI dashboards
- 13-week cash flow projections
- Revenue insights & analysis
- Bi-weekly check-in calls
- Pricing strategy support
- Priority email & phone support
Ideal for:
Scaling businesses requiring proactive financial partnership and deeper insights.
Typical outcomes:
Improve cash flow by 20-40%, reduce financial admin time and unlock pricing opportunities.
Strategic CFO Advisory
Full Strategic Financial Leadership
Scope-dependent · custom quote on consultation
- Everything in Growth, plus:
- M&A support & due diligence
- Advanced financial modeling
- Investor & board preparation
- Board-level reporting
- Unlimited CFO network access
- On-call support
Ideal for:
Established businesses preparing for major transactions, funding, or board-level governance.
Typical outcomes:
Board-ready reporting, investor confidence and M&A readiness within 6 months.
Compare Service Tiers
| Feature | Essential | Growth | Strategic |
|---|---|---|---|
| Best For | $1M–$5M revenue | $5M–$20M revenue | $20M+ revenue |
| Monthly Reporting | |||
| Cash Flow Monitoring | |||
| Strategy Sessions | Quarterly | Bi-weekly | Weekly+ |
| KPI Dashboards | — | ||
| 13-Week Forecasting | — | ||
| M&A Support | — | — | |
| Financial Modeling | — | — | |
| Board Reporting | — | — | |
| CFO Network Access | — | — |
Board Advisory & Non-Executive Director Services
Beyond fractional CFO engagements, Steven provides board advisory, non-executive director (NED) and keynote speaking services for healthcare, aged care and NDIS organisations that need independent financial governance and thought leadership.
This is for boards that want a finance specialist who understands sector-specific risk, not a generalist director learning your funding model on the job.
View full Board, Advisory & Keynote detailsWhat Board Advisory Includes
- Independent financial oversight and governance
- Board financial reporting review and improvement
- Audit and risk committee participation
- M&A due diligence and transaction advisory
- Regulatory compliance assurance (AN-ACC, NDIS, Aged Care Act)
- Strategic financial planning at board level
Engagement model:
Typically structured as a retained advisory or formal NED appointment. Pricing discussed on consultation.
Sector-Specific CFO Advisory
Every sector has different funding models, compliance requirements and financial pressures. Steven Taylor delivers CFO services tailored to the specific challenges of your industry.
Fractional CFO for NDIS Providers
NDIS pricing optimisation, claiming integrity audits, cancellation fee recovery, service-line profitability analysis and compliance frameworks. Steven has written the book on NDIS financial management — literally.
- Revenue recovery audit
- NDIS pricing framework review
- Cash flow forecasting
- KPI dashboards and board reporting
Aged Care CFO Advisory & AN-ACC Support
AN-ACC funding optimisation, Support at Home reform transition planning, care minutes compliance, occupancy and margin strategy, and aged care financial sustainability.
- AN-ACC classification audits
- Reform transition planning
- Aged care financial modelling
- Board and regulatory reporting
Healthcare CFO Consulting
Strategic financial leadership for hospitals, allied health practices and community health organisations. Cash flow forecasting, margin improvement, board reporting and finance transformation.
- Cash flow and margin analysis
- Operational cost management
- Growth strategy and M&A advisory
- AI readiness for finance teams
You Already Know Something Is Not Right. The Call Tells You Exactly What.
Tell us about your organisation. Steven will tell you where the leakage is, what it is costing you, and what the Phase 1 audit will uncover. Thirty minutes. No obligation. Just the number you have been avoiding.
Common Questions
How is a fractional CFO different from a consultant?
A fractional CFO becomes an integrated member of your leadership team, providing ongoing strategic guidance rather than one-off advice. We're invested in your long-term success.
What industries do you specialize in?
Our primary focus is healthcare, NDIS providers, and aged care organisations in Australia. This specialisation means we understand your regulatory environment and unique challenges.
How quickly can we get started?
Most engagements begin within 2 weeks of signing. We start with an intensive onboarding phase to understand your business and deliver quick wins.
Can we change service tiers?
Absolutely. Many clients start with Essential and graduate to Growth or Strategic as their needs evolve. We make transitions seamless.