Your NDIS or Aged Care Organisation Is Leaking Revenue Right Now. The Question Is How Much.
NDIS providers leave $200K to $500K per year in uncollected revenue. Aged care operators miss AN-ACC funding every quarter because resident classifications are wrong. The money exists. Nobody is collecting it. But there is a third leakage point most CEOs never check — and it is usually the largest.
Author of 9 healthcare finance books. MBA, CPA, FMVA. 18+ years as a CFO in NDIS and aged care. He is not learning your industry on your time. He already knows where your money is going. The discovery call reveals exactly how much.
30 minutes. No slide deck. No pitch. If fractional CFO is not the right call, he will tell you.
Years CFO Experience
Budgets Managed
Savings Delivered
Books Published
Three problems. One of them is costing you more than the other two combined. Most CEOs guess wrong about which one.
Revenue Leakage
Slow claims, missed cancellation fees, and pricing below the framework maximum. NDIS providers at your scale leave $200K-$500K per year in revenue they have already earned. Every month, that money disappears permanently.
The money exists. Nobody is collecting it. The audit shows you exactly where.
Profitability Blindness
You do not know your margin by service line. Some services are making money. Some are losing it. Without a service-line profitability analysis, every growth decision is a guess. One of our last clients discovered their fastest-growing service line was actually their biggest loss-maker.
You cannot fix what you cannot measure. The analysis takes 2 weeks.
Compliance Exposure
Manual documentation, inconsistent claiming records, and gaps in governance. One audit finding could cost $95K+ in penalties. Loss of registration is the ceiling.
The question is not if, but when.
Why NDIS and Aged Care Providers Need a Specialist Fractional CFO
A generalist fractional CFO can build a cash flow forecast and prepare a board pack. But they cannot audit your NDIS claiming integrity because they do not understand the pricing framework. They will never spot that you are under-claiming on cancellation fees because they do not know the cancellation policy provisions exist. There are at least four revenue leakage points that only a sector specialist would recognise. Most generalists find zero.
Steven Taylor wrote the book on NDIS finance. Nine of them. He does not need an onboarding period to learn your industry. He has already mapped where providers like you leave money on the table: the pricing gaps, the claiming errors, the compliance blind spots that your accountant does not even know to look for. That is why his Phase 1 audit recovers more in the first 60 days than most consultants find in a year.
The generalist says:
“I can learn your industry.”
Steven says:
“I already know your rejection rate is too high and here is why.”
Fractional CFO Services for NDIS, Aged Care and Healthcare Providers
Specialised financial leadership for organisations navigating complex regulatory environments, funding models, and sector-specific challenges in the Australian healthcare landscape.
NDIS Financial Management
Navigate NDIS pricing frameworks, claiming integrity requirements, and provider registration compliance. Optimise service-line profitability while maintaining quality outcomes for participants.
- NDIS pricing optimisation
- Claiming integrity audits
- Provider compliance frameworks
Aged Care Financial Strategy
Prepare for the Support at Home reforms, AN-ACC funding model optimisation, and Aged Care Quality Standards compliance. Build financial resilience through strategic planning.
- AN-ACC funding optimisation
- Reform transition planning
- Quality standards alignment
Healthcare Provider Finance
Strategic financial leadership for hospitals, allied health practices, and community health organisations. Improve margins, optimise operations, and drive sustainable growth.
- Margin improvement programs
- Operational efficiency reviews
- Growth strategy development
Cash Flow Management Course - Practical Cash Flow Mastery
Master the art of cash flow management with proven strategies that actually work. Learn The CASH Method, warning lights, collection strategies, and build your 13-week forecast.
- The CASH Method Framework
- Early Warning Light Systems
- Effective Collection Strategies
- 13-Week Forecast Building
- Smart Growth Planning
AI-Ready Leader: Skills Every CFO & Controller Must Build
AI is changing finance, but most CFOs are not prepared. Build the practical skills and frameworks to lead your organisation's AI adoption with confidence.
- AI Strategy for Finance Leaders
- Evaluating AI Tools & Vendors
- Risk & Governance Frameworks
- Practical AI Use Cases in Finance
- Change Management for AI Adoption
The CEO Control System
Board-ready answers on cash, care minutes, AN-ACC funding, and covenants — in under 90 minutes. Built specifically for aged care and NDIS CEOs.
- 13-Week Cash Flow Engine
- Care Minutes Financial Impact Module
- AN-ACC & NDIS Opportunity View
- Executive Dashboard & Board Pack
Hear From Steven Directly
Watch Steven discuss the challenges facing healthcare CFOs, from NDIS pricing reforms to building financially sustainable aged care organisations, and the practical strategies that deliver results.
Learn More About StevenFinance Books for Healthcare CFOs and Business Leaders
Practical guides covering NDIS financial management, aged care reform, cash flow strategies, and AI readiness for finance leaders navigating complex challenges.
Revenue Recovery, Cash Flow Forecasting and Ongoing CFO Advisory
Every engagement starts with a revenue recovery audit. What it uncovers in the first four weeks typically funds 6 to 12 months of ongoing CFO partnership. Three tiers matched to your revenue stage — but they all begin the same way.
Essential CFO Support
Foundation for Financial Clarity
- Monthly financial reporting & analysis
- Basic budgeting and planning
- 3-month rolling forecast
- Cash flow monitoring
Growth CFO Partnership
Accelerate Your Financial Performance
- Everything in Essential, plus:
- Custom KPI dashboards
- 13-week cash flow projections
- Revenue insights & analysis
Strategic CFO Advisory
Full Strategic Financial Leadership
- Everything in Growth, plus:
- M&A support & due diligence
- Advanced financial modeling
- Investor & board preparation
What Happened After They Said Yes
Anonymised for confidentiality. The outcomes are not. Every one of these organisations almost did not make the call.
"We thought our finances were fine. Steven showed us we were leaving money on the table at every site. Claim rejections dropped 65%, margins improved in 6 months, and the engagement paid for itself before the first quarter was up."
CEO, NDIS Provider
Disability Services, Western Sydney · $12M annual revenue
"Everyone was telling us AN-ACC was a threat. Steven showed us it was an opportunity. Within 6 months, funding classification accuracy improved 18% and the board went from anxious to confident. He sees what other CFOs simply do not."
CFO, Residential Aged Care Group
Aged Care, Regional Victoria · 3 facilities, 320 beds
"We went from 2 weeks of cash runway to 3 months. In 5 years running this business, nobody gave us the visibility Steven built in his first month. The 13-week forecast and KPI dashboard changed everything about how we make decisions."
Managing Director, Allied Health Network
Healthcare, Regional NSW · 8 clinics
The Financial Blind Spots Nobody Warns You About
Each article addresses a specific revenue risk or compliance gap that NDIS providers and aged care operators overlook until it costs them. Read one. You will find at least one thing your organisation is not doing.
Board Reporting KPIs for Aged Care: The 12 Metrics Every Board Must See
Most aged care boards receive P&L reports and little else. Here are the 12 specific KPIs — financial, operational, and compliance — that every aged care board must monitor monthly to protect the organisation.
9 min readNDIS Provider Cash Flow Forecast: The 13-Week Model for Sustainable Operations
NDIS providers face unique cash flow pressures from claiming cycles, plan reviews, and participant fluctuations. This guide shows how to build a 13-week rolling forecast that gives your organisation real financial control.
10 min readAged Care Occupancy Below 90%: The Financial Playbook for Recovery
When aged care occupancy drops below 90%, the financial consequences compound quickly. Here is the CFO's playbook for stabilising revenue and recovering.
10 min readFrequently Asked Questions About Fractional CFO Services
Common questions from healthcare organisations, NDIS providers, and aged care facilities considering fractional CFO support.
How much does a fractional CFO cost in Australia?
How often does a fractional CFO work on-site?
What industries does CFO Insights specialise in?
What is the difference between a fractional CFO and a bookkeeper or accountant?
Can a fractional CFO help with NDIS or aged care funding compliance?
Our organisation has a $14M revenue — can we really justify $10,000 per month for a fractional CFO?
Every Month You Wait, That Revenue Is Gone Forever
NDIS claims have lodgement windows. AN-ACC funding reviews have quarterly cycles. Revenue you miss this month cannot be recovered next month. A 3-month delay costs your organisation over $50,000. Permanently. And that is just the revenue you know about — the hidden leakage is usually larger.
The discovery call takes 30 minutes. Steven will tell you exactly what is likely leaking, what it is costing you, and the one number your board should be seeing but is not. No obligation. No sales pitch. Just the numbers.
See the full revenue recovery audit and CFO partnership model. Or take the free CFO Readiness Assessment to find out if you need one.
Book Your Revenue Recovery Call