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Addressing Market and Access Issues in Remote, Regional, and First Nations Communities

24 January 2026
8 min read

Delivering services to remote, regional, and First Nations communities presents unique challenges that require tailored approaches and sustainable funding models.

The Access Challenge

Geographic Barriers: - Long distances between communities - Limited transport infrastructure - Weather and seasonal access issues

Workforce Challenges: - Difficulty attracting and retaining staff - Limited local labor pool - Cultural competency requirements

Economic Realities: - Higher delivery costs - Limited economies of scale - Thin markets with few providers

First Nations Considerations

Cultural Safety Services must be culturally appropriate and delivered by culturally competent providers.

Community Control First Nations communities increasingly seek self-determination in service delivery.

Historical Context Trust must be rebuilt after historical failures of service systems.

Sustainable Models

1. Place-Based Approaches - Design services around community needs - Build local capacity and employment - Partner with community organizations

2. Technology Enablement - Telehealth and remote service delivery - Digital connectivity investments - Hybrid service models

3. Funding Recognition - Pricing that reflects true delivery costs - Block funding for market sustainability - Investment in infrastructure

4. Collaborative Delivery - Partnerships between providers - Shared workforce arrangements - Community-controlled services

The CFO's Role

  • Model true costs of remote delivery
  • Advocate for appropriate funding
  • Build sustainable operating models
  • Support community capacity building

Equitable access requires funding models and delivery approaches that reflect the reality of serving these communities.

ST

Steven Taylor

MBA, CPA, FMAVA • CFO & Board Director

Helping healthcare CFOs navigate NDIS, Aged Care Reform, AI Transformation & Cash Flow Mastery.

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